Lifetime Cleaning & Polishing·Team of 10 · In-house jewellers·7-Day Diamond Return
1300 092 000info@annys.com.au
Manufacturing Jewellers

Question 01

Is your jewellery made in house or contracted out?

It takes three people to make a piece of jewellery: a designer, a goldsmith and a diamond setter. Most stores contract that work out. Our team of 10 does all three in our own workshop. The one step we send out is casting: a specialist casting house turns the approved model into metal, as it does for most jewellers.

CAD model of an engagement ring
01The Designer

Creates a 3D CAD design of the ring, and ensures through every step of the way that your piece is exactly what you envisioned.

Checks for: that it matches what you pictured

Goldsmith heating jewellery metal
02The Goldsmith

Fabricates the metal and puts the item together, ensuring there is adequate thickness, width and structural integrity.

Checks for: that it will not bend or snap

Diamond setter working on a ring
03The Diamond Setter

Sets the stones into the ring, ensuring the claws have adequate thickness, space and size to hold a stone securely.

Checks for: that the stones stay put

The difference it makes

Three people, or three businesses?

Outsourced

Designers contract out their work to goldsmiths and diamond setters. The piece is needlessly shipped back and forth between the three parties.

  • Three businesses, three schedules
  • Nobody owns the finished result
  • Resizes measured in weeks

In house at Anny's

Our own designers, goldsmiths and diamond setters work side by side, so quality is held at every stage rather than checked at the end.

  • One roof, one team
  • Quality owned end to end
  • Resizing at our Frankston workshop

This is why your jewellery lasts a lifetime, not just 2 years. Read the full comparison

Question 02

How long will it take to resize my ring?

Once you’ve proposed to your new fiancé, they’ll want to show it off to all your friends and family, so it’s extremely important to have a ring that fits, right?

As we’ve been in the industry for so long, we’ve heard many horror stories of rings taking 3 weeks to be resized. Those 3 weeks are torture for a newly engaged couple.

By having our goldsmiths and diamond setters in house we are able to resize your ring, ensure the stones have been retightened, and get it straight back to you. No need to ship it off and send it away.

1–2

days

Typical engagement-ring resize. We confirm the timing after inspecting your ring; complex work may take longer.

Question 03

Do you have a laser welder?

Laser welders are a must in today’s world of jewellery. They allow for pin-point accuracy when working around expensive stones to fuse metal together.

Platinum is a notoriously difficult metal to work with without a laser welder. It’s not an option without it.

You want to be confident in your jeweller’s craftsmanship. You need them not only to have the appropriate tools, but the skills and knowledge of how to use them.

An Italian made laser costs $30,000. Jewellers with a smaller operation tend not to have such expensive equipment. At Anny's, we do.

Laser welder machine

Question 04

How much does my ring weigh?

If the ring doesn’t have enough metal for structural integrity it will bend, snap and start to lose stones. There is a big emphasis on “you get what you pay for” with jewellery. It’s hard to compare two rings without having them side by side, but the weight of gold can be a sign to watch for.

This will depend on how big the finger size is, how big the centre stone is, how wide the band is. As an approximation, if an 18kt ring weighs less than 3 grams or a platinum ring weighs less than 4.5 grams, I would start to worry about the wearability of the piece.

The rule of thumb

Minimums worth asking any jeweller to meet

Band width
2mm
The lowest I would prefer to go on a ring.
Band thickness
1.6–1.9mm
1.6mm base thickness into 1.9mm side wall thickness.
Claw thickness
1.3mm
For a 1ct stone. 1.5mm for a 2ct stone.
Shoulder diamonds
0.3mm
Metal on either side of the shoulder diamonds.
18kt gold ring
3g
Below this, worry about wearability.
Platinum ring
4.5g
Below this, worry about wearability.

Other jewellers may try to make your ring as light as possible to save a couple of hundred dollars per ring. We prefer that the ring we make you is of the highest quality, and that it stays with you forever.

Question 05

Can you show me the difference?

Here is an example of a customer who bought her ring from another jeweller. They had many issues with the stone becoming loose after multiple attempts at tightening it. The customer wanted to get a refund but wasn’t able to.

She came to us for help after hearing many good things about Anny’s. Her original ring was made too thin and light: the band was only 1.5mm wide with very thin claws. The best option was to start again from scratch, with structural integrity at the forefront of the design.

Her original ring

2.5g

1.5mm band, very thin claws, recurring loose stone

The ring we made

5g

Built to the minimums above, designed to last 50 years

Comparison of two engagement ring settings
The original setting beside its replacement. Twice the metal, in a piece that looks no heavier.
An Annys close-up showing the ring being handled and its setting inspected. 15-second video; no audio. Open video.

It doesn't sound like a big difference, but it's significant. These are the details we value, and it is what makes us the best at what we do.

Common questions

Ask who makes the ring. If the designer, goldsmith and diamond setter are three separate businesses, no one person is accountable for the finished piece and the ring travels between them at every stage.

Bring your questions to us

Ask us every question on this page. Our designers, goldsmiths and diamond setters are all in the one workshop, so you can have the answers in person.

Keep reading

Updated 27 September 2026

About the author and reviewers

Anny's Manufacturing Jewellers is a family workshop in Frankston, established in 1990. Read our story.

Made personal, at Anny's

Come in. Let's create something special.

Speak to our team1300 092 000

Melbourne CBD

Melbourne showroom

257 Collins Street, Level 3
Melbourne VIC 3000

Email us before visiting Collins Street. Please wait for our email confirmation before coming in.

Arrange your visit

Our Frankston home

Frankston showroom

92 Young Street
Frankston VIC 3199

Visit us to talk through your ideas, explore designs and find your perfect fit.

Explore our Frankston showroom
01

Time to create

Typical engagement and bridal ring turnaround: 3–4 weeks from CAD sign-off. We also have 2-week and 48-hour options for engagement and bridal rings. Get in touch and we'll help find an option that works for your timeframe.

02

Care for your jewellery

Typical repair turnaround: 1 to 7 business days, depending on complexity and customer urgency

03

Choose with confidence

7-day diamond return policy