Customer accounts
We're polishing the customer account experience for launch. Until then, please get in touch for any saved pieces, repair history, or appraisal lookups.
We're polishing the customer account experience for launch. Until then, please get in touch for any saved pieces, repair history, or appraisal lookups.
Melbourne showroom
257 Collins Street, Level 3
Melbourne VIC 3000
Email us before visiting Collins Street. Please wait for our email confirmation before coming in.
Frankston showroom
92 Young Street
Frankston VIC 3199
Typical engagement and bridal ring turnaround: 3–4 weeks from CAD sign-off. We also have 2-week and 48-hour options for engagement and bridal rings. Get in touch and we'll help find an option that works for your timeframe.
Typical repair turnaround: 1 to 7 business days, depending on complexity and customer urgency