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Melbourne showroom
257 Collins Street, Level 3Melbourne VIC 3000
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Arrange your visitOur Services · Insurance
Jewellery Insurance: How It Works
Engagement rings, signature diamond pieces and inherited heirlooms are usually worth more than the per-item limit on a standard Australian home and contents policy. Insuring them properly is mostly paperwork, and we can help with it.
We don't sell insurance. We provide an Anny's-supplied written valuation and the identifying detail you need to discuss scheduling the piece with your insurer.
- No policies sold and no commissions taken
- Valuation certificates typically ready in 3 to 5 business days
- Written repair quotes your insurer can authorise
We don't sell insurance
No policies, no commissions. Just the paperwork your insurer needs.
Valuations in 3 to 5 business days
A signed appraisal certificate, with a rush option for renewals.
Written repair quotes
On workshop letterhead, ready for your insurer to authorise.
Specialist insurers we know
Two Australian jewellery insurers our customers speak well of.
Coverage
What does jewellery insurance cover?
A properly scheduled jewellery policy in Australia typically covers four things. Coverage details vary materially between insurers and policies, so read the product disclosure statement (PDS) for yours.
Why the per-item limit matters
Most household policies bundle jewellery into a general personal-effects category with a per-item limit (often $2,000 to $5,000) and a total category limit. Anything worth more needs to be specifically scheduled: listed individually on the policy with its own sum insured, backed by an appraisal certificate. Without scheduling, an engagement ring worth $10,000 might be paid out as $2,500 in a claim, regardless of what you paid for it.
Scheduled items usually carry worldwide cover, which matters because travel, beaches and hotels are exactly where rings go missing. Some policies exclude losses during commercial activity or sport, so check the PDS.
Example
Ring's replacement value$10,000
Unscheduled claim at a per-item limit$2,500
$7,500 you would cover yourself
Claims
How do I claim?
What to do depends on what happened. Keep your appraisal certificate somewhere you can reach it quickly; every path below starts with it.
Loss or theft
- Report it to the police and get an event reference number.
- Notify your insurer as soon as practicable, within the window your policy sets (often 24 to 72 hours).
- Send the appraisal certificate, the police reference and your account of what happened.
- Add supporting evidence: CCTV stills, hotel statements, recent photos of the piece being worn.
Accidental damage
- Photograph the damage before anyone repairs it.
- Contact your insurer before you commission the repair.
- Ask us for a written quote on workshop letterhead that the insurer can use to authorise the work.
- If the insurer asks, we can liaise with their assessor directly.
Total loss
- The insurer typically offers a cash settlement at the sum insured, or a replacement through their preferred jeweller.
- For an Anny's commission, the appraisal certificate on file provides information the insurer may consider when deciding whether to authorise a remake with us.
- We already hold the original design and bench drawings.
Many insurers direct repairs through their preferred-jeweller network; others reimburse against an independent jeweller's quote. We are happy to quote either way.
Paperwork
What documents do I need?
For pieces we manufactured at Anny's, the workshop may hold bench drawings and metal and stone specifications. When an actual GIA or IGI grading report is available for the individual stone, we can cross-reference its report number. We confirm the records available and whether an inspection is needed before issuing the appraisal certificate.
For pieces brought in from elsewhere, an inspection at the Frankston workshop is needed to capture the identifying detail; see the valuations service page for the inspection workflow.
If your appraisal certificate is older than three years, ask your insurer at renewal whether it needs refreshing. Many will accept an older certificate but pay out at its stated value, which may be lower than today's replacement cost.
To schedule a piece, insurers generally ask for
- A written appraisal certificate dated within the past two to three years.
- Identifying photographs of the piece from multiple angles.
- A copy of the grading report, where an actual GIA or IGI grading report is available for the individual stone.
- The stone details (carat, shape, colour, clarity, cut grade) and setting details (purity, metal colour, weight, band profile).
- A clearly stated replacement value.
- Keep the original grading report somewhere safe, apart from the piece, and give your insurer a copy.
Specialist insurers
Do you partner with insurers?
Anny's has working relationships with two specialist Australian jewellery insurers. We do not earn a commission or referral fee from either, the recommendation is informational only, and the choice of policy (or whether to stay on a household policy) is entirely yours.
| Typically | Household, unscheduled | Household, scheduled item | Specialist jewellery policy |
|---|---|---|---|
| Cover per piece | Capped at the per-item limit, often $2,000 to $5,000 | The sum insured listed for that piece | Higher per-item cover |
| Scheduling | Not listed individually | Listed individually, backed by an appraisal certificate | No need to schedule it on a household policy |
| Travel | Base cover can be restricted by location | Usually extends worldwide | Worldwide accidental loss and damage included as standard |
| Premium | Part of your contents premium | The cost of scheduling the piece | Often comparable, or only marginally higher |
Customers who have taken out standalone jewellery cover have come back with positive experiences from both providers, particularly around claims responsiveness and clarity of wording. We are happy to supply the appraisal certificate to whichever insurer you choose. Confirm the documentation, scheduling and claim requirements with your insurer and current PDS. Before relying on a valuation, confirm the requirements with your insurer.
Insuring a piece for the first time?
Need an appraisal certificate to schedule a piece on your policy? Email us about a valuation inspection at the Frankston workshop. Email us before visiting Collins Street for engagement-ring and wedding-ring consultations. Please wait for our email confirmation before coming in.
Start a conversation
Ask about a valuation for insurance
Tell us about your jewellery and the documentation your insurer needs. We can help with a valuation; we do not sell insurance.
Prefer to speak to us? Call 1300 092 000 or email info@annys.com.au.