The first conversation is a free design consultation at the Frankston workshop. Frankston handles all services, including repairs, valuations, engraving, remodelling, engagement rings and wedding rings. Email us before visiting Collins Street for engagement-ring and wedding-ring consultations. Please wait for our email confirmation before coming in.
Bring whatever you have — a design from our collections, Pinterest boards, photographs of pieces you love, sketches, an existing ring you would like to reference, a centre stone you already own — and a sense of the budget you are working with.
The consultation covers what is technically possible, what the metal and stone choices imply, and the rough cost envelope for the brief you have described. Bring a proposal date, anniversary or milestone with you and we will tell you straight whether the design and the timeline fit together before any money changes hands.
When you are ready to go ahead with a bespoke commission, the $500 design fee starts the project. It covers the 3D design and 3D print, and it comes off the total price. 80% deposit at CAD sign-off. The remaining 20% is due on completion or collection. The design fee and custom work can't be cancelled or refunded for change of mind.