5 out of 5 stars
Pat Ferraro
“Only place I go to for all types of jewellery and jewellery repairs, repaired a ring and bracelet in an hour! Fast great service, very friendly, highly recommend, thanks Harry!”
via Google
Our Services · Repairs
Jewellery Repairs at Our Frankston Workshop
Anny's repairs rings, chains, earrings and bracelets in-house at our Frankston workshop. Everyone is welcome at Frankston — bring the piece in for a free inspection and we'll quote the work the same visit. Our Collins Street showroom takes in repairs for existing Anny's clients only.
- Free inspection and quote at Frankston — walk-ins welcome
- Most repairs completed in 1 to 7 business days
- Worked on our own bench in Frankston, never sent to a third party
In-house workshop
Every repair is performed on our own bench in Frankston, not sent out to a third party.
Free same-visit quote
A jeweller inspects the piece and quotes the work before any tools touch it.
1 to 7 business days
Depending on complexity and urgency. Flag a deadline at drop-off and we'll tell you straight.
Everyone welcome at Frankston
Frankston takes in repairs from anyone, on jewellery bought anywhere — including from jewellers who no longer trade.
The Bench
What Jewellery Repairs Do You Offer?
Bench repairs across rings, chains, earrings and bracelets — quoted free at Frankston and worked in our own workshop.
Ring resizing
Up or down, in gold, white gold, rose gold, platinum or silver. The work we quote most often, and it blends seamlessly into the original piece.
Claws and prong retipping
Retips and full prong rebuilds on engagement rings where the metal has worn thin from years of daily wear.
Chains, bracelets and clasps
Broken-link soldering, length adjustments, jump rings, and lobster or parrot clasp replacement.
Earrings
Butterfly back replacement, post re-soldering on studs that have snapped off the setting, and shaft straightening on bent hooks.
Stone setting and pearls
Loose stones re-set, accent stones replaced, claws tightened before they fail, and pearl strands re-threaded when the silk has perished.
Restoration and finishing
Rhodium re-plating on yellowed white gold, polishing scratched bands back to a mirror finish, and full re-shanks.
Where a stone has been lost we can source a like-for-like replacement from our supplier network and match it as closely as possible to the original colour and clarity — the same workflow as our custom-made jewellery service, just on an existing piece. For the honest long version, including the jobs we'd advise you not to spend money on, read our guide to what can and can't be fixed.
Soldering at the bench 
Checking a setting under the loupe
How Much Does Ring Resizing Cost in Melbourne?
The price is set after an in-person inspection at Frankston. Band width, the setting, the weight of metal and the size of the jump all move the figure, so a jeweller looks the piece over before quoting the work.
A simple silver band resize sits at the lower end; a heavy-set platinum band with multiple stones or engraving sits at the upper end. Sizing up requires adding gold or platinum in proportion to the band's current metal weight, and sizing down does not — which is why the two ranges differ.
Not sure of the size you need? Our ring size converter will get you close before you come in, and we confirm it on the finger at the counter.
Sizing down
A$150 — A$350
in-person inspection required for exact quote
Sizing up one size
A$180 — A$400+
in-person inspection required; complex bands may exceed range
Price Guide
How Much Do Common Jewellery Repairs Cost?
Estimates only — the final price depends on an inspection of your piece.
Every figure is a from price for a standard piece in sound condition, and every price here is confirmed after an inspection — nothing in this guide is a quote. Estimates rise with the metal: the same job costs more in 18ct gold or platinum than in silver, because the metal added or replaced is heavier and dearer. Pick a category to see its table.
| Service | Silver | 9ct gold | 18ct gold | Platinum |
|---|---|---|---|---|
| Retip one clawPriced per claw | A$45 | A$65 | A$80 | A$80 |
| Retip a V clawCorner claw on a princess, pear or marquise stone | A$90 | A$100 | A$150 | A$160 |
| Retip 6 claws | A$240 | A$280 | A$390 | A$400 |
| Retip 12 claws | A$430 | A$540 | A$660 | A$660 |
| Build a channel setting, both sides | A$275 | A$350 | A$450 | A$550 |
| Supply and set a stone under 1.7 mm | A$175 | A$175 | A$175 | A$175 |
| Supply and set a stone 2 mm to 2.5 mm | A$200 | A$200 | A$200 | A$200 |
| Remove the old setting and supply a new one | A$700 | A$850 | A$1,000 | A$1,200 |
| Service | Silver | 9ct gold | 18ct gold | Platinum |
|---|---|---|---|---|
| Solder a broken chainSingle clean break in a standard link | A$55 | A$65 | A$95 | A$95 |
| Solder a broken chain (complex)Fancy, hollow or multi-strand chains | A$80 | A$95 | A$149 | A$149 |
| Supply and solder a 5 mm jump ring0.9–1.0 mm wire | A$69 | A$135 | A$249 | A$249 |
| Supply and solder a 7 mm jump ring1.2 mm wire | A$90 | A$195 | A$449 | A$449 |
| Supply and solder a 10 mm lobster or parrot clasp | A$69 | A$210 | A$400 | A$400 |
| Supply and solder a 14 mm lobster or parrot clasp | A$79 | A$295 | A$550 | A$550 |
| Supply and solder a medium pendant bail7–9 mm | A$190 | A$299 | A$399 | A$399 |
| Supply and solder a large pendant bail9–11 mm | A$190 | A$350 | A$495 | A$495 |
| Supply a padlock arm and install | — | A$350 | A$450 | — |
| Supply and solder an end tab or saddle | A$90 | A$180 | A$240 | — |
| Service | Silver | 9ct gold | 18ct gold | Platinum |
|---|---|---|---|---|
| Tighten a whole ringRe-tighten every claw on the piece | A$125 | A$125 | A$125 | A$125 |
| Re-glue a pearl | A$45 | A$45 | A$45 | A$45 |
| Re-thread a pearl strandTypically A$150–A$180 depending on strand length | A$150 | A$150 | A$150 | A$150 |
| Cut off a stuck ringRemoval only; repair quoted separately | A$30 | A$30 | A$30 | A$30 |
| Service | Silver | 9ct gold | 18ct gold | Platinum |
|---|---|---|---|---|
| Clean and polish | A$35 | A$45 | A$45 | A$69 |
| Professional polish and tumbleChains | A$49 | A$75 | A$75 | A$75 |
| Rhodium platingWhite gold only — silver and platinum are not rhodium plated | — | A$120 | A$120 | — |
| Rhodium plating with paintTwo-tone pieces, where only part of the piece is plated | — | A$140 | A$140 | — |
| Service | Price |
|---|---|
| Watch battery changeStandard snap-back or screw-back case | A$35 |
| Watch battery change (complex)Water-resistant, chronograph or specialist cases | A$49 |
| Engraving | A$95 |
Every figure in this guide is an estimate, not a quote. Prices are indicative starting points for a standard piece in sound condition, and the final price is confirmed only after a free in-person inspection — hollow, antique, stone-set, heavily worn, unusually wide or previously resized pieces take more bench time and are quoted individually. Nothing in this guide limits or excludes your rights under the Australian Consumer Law.
All prices include GST. Effective 28 August 2026.
Turnaround
Most Repairs Complete in 1 to 7 business days
Standard resizes, prong retips, chain solders and clasp swaps sit at the shorter end. Multi-stone retipping, full re-shanks and stone replacements that need sourcing sit at the longer end, and peak periods can run longer again — so we give you a realistic date when the piece comes in.
- 01
Bring it in
Drop in at Frankston during showroom hours. A jeweller looks the piece over on the spot and quotes the work the same visit.
- 02
On our bench
The work is performed in our own Frankston workshop by the jewellers who manufacture our rings.
- 03
Collect
We work to your deadline when one is set — flag it at drop-off and we'll tell you whether it's achievable.
Where Do I Bring My Repair?
All repairs are taken in at Frankston, where everyone is welcome to drop in during showroom hours as a walk-in. Collins Street does not accept repairs from the general public — it handles pieces for existing Anny's clients only; email us before visiting.
Frankston workshop
92 Young Street, Frankston VIC 3199
Mon–Fri 10am–5pm · Sat 10am–3pm
Open to everyone, walk-ins welcome. The bench team is on-site daily, so this is the fastest turnaround. Street parking and nearby council carparks.
Melbourne CBD studio
Existing clients onlyLevel 3, 257 Collins Street, Melbourne VIC 3000
Repairs here are for existing Anny's clients only; email us before visiting and wait for our confirmation. Everyone else is warmly welcome at Frankston. All work is performed at Frankston either way.
Pat Ferraro / Google review · Frankston
Repair Questions, Answered
Do you offer jewellery repairs?
Yes, at our Frankston workshop. We handle ring resizing, prong retipping, stone re-setting, chain soldering, clasp replacement, rhodium plating and polishing — all performed on-site at our Frankston workshop rather than sent out to a third party.How long do jewellery repairs take?
Most repairs complete in 1 to 7 business days, depending on complexity and customer urgency. Standard resizes, prong retips, chain solders and clasp swaps sit at the shorter end; multi-stone re-tipping, full re-shanks and stone replacements with sourcing involved sit at the longer end. Difficult jobs and peak periods can run longer than the window, so we give you a realistic date when the piece comes in. Rush turnaround is available — flag the deadline at drop-off.Do I need to be an existing client?
Not at Frankston — everyone is welcome there, and we repair pieces bought from high-street chains, online sellers, antique stores, overseas trips, and from jewellers who no longer trade. Our Collins Street showroom is different: it takes in repairs for existing Anny's clients only; email us before visiting.Is the repair quote free?
Yes. Bring the piece into our Frankston workshop for a free inspection — a jeweller will look it over on the spot and quote the work the same visit, before any tools touch the piece.How much does ring resizing cost?
Sizing down runs from A$150 to A$350 for a typical band; sizing up one size from A$180 to A$400+ because gold or platinum is added by weight. Band width, stone settings and the size jump move the figure, so we confirm the exact price with a free in-person inspection at Frankston.Do you clean jewellery for free?
Yes. Complimentary lifetime cleaning and polishing is included on any piece bought from Anny's, in store or online, under Anny's Guarantee. Whether ultrasonic cleaning or polishing is appropriate is subject to inspection of stone identity, treatments, inclusions, fractures, existing damage and setting condition. Bring the piece into Frankston and a jeweller will confirm the suitable care. Rhodium re-plating on white gold is a separate finishing service and is priced in the repair table on this page.
Free Inspections at Frankston
Everyone is welcome and walk-ins are welcome for quotes on standard repairs. Bring the piece in to 92 Young Street and we'll explain what the work involves, what it will cost and how long it will take.
Or email info@annys.com.au.